Frequently Asked Questions
If you have questions about your Q-Collar, sizing, or bulk orders, you’ve come to the right place.
How do I choose the correct size Q-Collar?
Accurate measurement is key to selecting the right size Q-Collar for you. Start by using a soft measuring tape to measure the middle of the neck. Make sure it is snug with zero slack between the tape and neck. Measure three times and use the smallest measurement. We do not recommend using a shirt size for this measurement.
How does the Q-Collar work?
The Q-Collar is a simple and safe device that applies light pressure to the jugular veins. This pressure slightly increases blood volume inside the head and helps reduce the brain’s movement upon impact, which is the primary cause of brain injury. Watch the video above for more on the science behind the Q-Collar.
What does FDA-Clearance of the Q-Collar mean?
"FDA-Cleared” reflects the highest level of review and authorization by the FDA for a non-invasive, low risk device like the Q-Collar. The FDA reserves use of the word “approved” for high risk devices. Following its thorough evaluation of the independent research, the FDA announced that the Q-Collar (a Class 2 medical device) “provides an additional piece of protective equipment athletes can wear when playing sports to help protect their brains from the effects of repetitive head impacts.”
What sports can the Q-Collar be used for?
The Q-Collar is designed for any sport or activity where an athlete is at risk of exposure to head impacts. Visit our Instagram to see the athletes Changing the Game with the Q-Collar.
Has the Q-Collar been researched?
The Q-Collar has been researched extensively for both safety and efficacy through more than 25 studies. You can review all the Q-Collar published research studies here.
How does the Q-Collar compare to other head protection equipment?
What is the Q-Collar’s return policy?
If you’re not completely satisfied with your purchase, you will receive a full refund upon receipt of your returned order, as long as the product is not damaged or misshapen and is returned in its original packaging and with accessories within 30 days.
Can I order the Q-Collar for my team?
Yes. Team orders are available, and we are happy to provide more information. Please contact us to facilitate your order.
How do I become a Q-Collar Ambassador?
Are you a Q-Collar Athlete? Message us on our Instagram for a chance to be featured in our Spotlight Series.
What is Q30’s relationship with the Premier Lacrosse League?
Q30, and its product the Q-Collar, is a Proud Partner of the Premier Lacrosse League. The partnership began for the 2022 season and recognizes Q30 as the Brain Injury Protection Equipment Partner of the PLL.